Privacy Policy

The data controller for personal data collected through this website is Raymonda K., based at Via Niccolò da Uzzano 103, 50126 Florence (FI), Italy. VAT 15228941009. For any inquiry regarding data processing, the controller can be reached at +39 333 149 7189.

The website lumefirenze.it collects:

• Navigation data: technical and analytical cookies (see Cookie Policy). Standard server logs (IP address, browser, operating system, pages visited, date and time) are recorded for security and statistical purposes.
• Contact data: the website does not collect data through online forms. Inquiries are made by phone or WhatsApp at the number provided. Information shared during a call or message (name, number, treatment preferences) is used solely to schedule the appointment and is never transferred to third parties.

Data collected through the website is used to:

• ensure the functioning and security of the site (legitimate interest);
• analyze traffic in aggregated form (user consent);
• handle appointment requests (performance of a service requested by the user).

Data is processed using IT tools with adequate security measures to prevent unauthorized access. The site is hosted on Cloudflare infrastructure (servers in the EU or in countries with adequate protection levels).

Navigation data is retained only as long as necessary for the purposes for which it was collected, and in any case no longer than 26 months (Google Analytics 4 default retention).

Under articles 15-22 of EU Regulation 2016/679 (GDPR), you have the right to:

• access your personal data;
• request its rectification or deletion;
• object to or restrict processing;
• withdraw consent at any time;
• file a complaint with the Italian Data Protection Authority (www.gpdp.it).

To exercise these rights, contact the controller at +39 333 149 7189.

For details on cookie usage, see our Cookie Policy.

The controller reserves the right to update this policy at any time. Changes will be published on this page, indicating the date of the last update.